Delivery, invoices, returns, refunds and wholesale accounts — answered below. If your question isn't here, a real person reads every email that reaches us.
Live courier status, delivery ETA and your GST invoice.
Open My Orders →Return or refundWhat can be returned, the 7-day window, and how refunds are paid.
Start a return →Delivery & chargesTimelines, free-delivery threshold and serviceable pincodes.
Shipping policy →Addresses & profileUpdate where your orders go and how we reach you.
Manage account →Find a brandEvery brand stocked on Voltrin, with its own storefront.
Browse brands →Privacy & dataWhat we store, why we store it, and how to have it removed.
Privacy policy →Requests raised here reach the same team as email, but keep your order, our replies and the resolution together in one thread you can come back to.
Log in and raise a request above under My accountwith the subject “Delete my account” — in the Voltrin app, it's Account → Delete my account. Or email info@voltrin.infrom the address on your account. We delete the account and the personal data stored with it within 30 days, and confirm when it's done. Order records and GST invoices that the law requires us to keep are retained for that period only.
Register your GST details once and wholesale rates replace retail pricing across the entire catalog — same delivery, same invoice, lower price.